We understood that it was likely that Mr P of Islington could have a rat infestation in his storeroom, and with the change in the weather it was obvious that they had sought shelter. It was imperative to attend the site as soon as possible, as an infestation of rats needs to be dealt with quickly to bring the situation under control. It was arranged with Mr P that we would attend the same morning of his initial call.
On arrival at the shop, it was immediately ascertained from the strong odour in the storeroom that it was a rat infestation. The storage racks and floor area were full of rat droppings and it was quickly established the rats were gaining entry through a gap in an air vent straight into the basement storeroom.
To resolve the rat infestation meant a two-pronged approach, firstly to bait the storeroom to eradicate any rats within the basement. Secondly to bait the showroom areas to ensure that the infestation was contained to the storeroom, so that no staff or customers of the bathroom shop were affected. The baiting of all areas was carried out that day and an appointment was made to return a few days later to check on progress.
On the initial return visit Mr P reported they had no issues within the showroom, but he had waited for us to check the storeroom. When we inspected the bait boxes in the storeroom, we found eight rats, which were removed from the property. The bait boxes were then re-baited, repaired the damaged air vent to ensure no further access could be gained and again we arranged to revisit a few days later. On our final visit we again checked the storeroom and was pleased to inform Mr P that no further rat activity was found, and the infestation had been bought under control.