The Problem / The Challenge:
Mr W and his wife from Ockendon had woken in the morning to itchy red bumps on their lower legs. They pulled back the bed cover’s and this is when they noticed small blood spots on the sheets.
When Mr W pulled back the sheet, he found black track marks on the mattress and a small bug like creature and this is when his wife went iintototal panic that they may have bed bugs. Mrs W then called me for advice as she thought they had bed bug infestation.
The Pest2Kill Solution:
Understandably it was important to the client that the problem was resolved as soon as possible, so it was arranged to attend the property that afternoon.
On arrival at Mr & Mrs W’s property in Ockendon, it was immediately apparent that the mattress had a bed bug infestation and the whole room would need to be treated to stop the infestation spreading further to other rooms.
Whilst talking to Mrs W it was established, they had just arrived back from a holiday abroad, and it was then that we could put the clients mind at rest as it was likely this is how they bought them iintotheir home. The client was advised that all the bedding needed to be washed on the hottest temperature before reuse, this was done whilst we talked treating the infestation. A Chemical treatment was completed on the mattress, soft furnishings and carpets in the room, a further appointment was then made for the following week to repeat the process again. On return the same treatment was carried out even though the client had seen no further signs of bed bugs, but it’s better to be totally sure so that the property would be bed bug free.
“We can’t thank you enough for the kind, friendly and professional service. We were absolutely distraught to think we had bed bugs, but thanks to the rapid same day response, we knew we were safe to sleep in our bed again! Your advice both before and after the treatment was extremely informative and would highly recommend your services, very reasonably priced and very pleased with the results”