Cockroaches in Kitchen in Block of Flats, RM1 London

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Home > Case Study > Cockroaches in Kitchen in Block of Flats, RM1 London

The Problem / Challenge

When the property manager arrived at his office based in Romford, RM1 on Tuesday morning, Mr S, had an urgent message on the answer machine from a tenant who was panicking about cockroaches that they had seen in the kitchen in the early hours of that morning in one of the flats that the company managed.

Mr S knew that there had been a problem with cockroaches in the restaurant that they also managed which was situated below the flat and thought that perhaps the problem had spread.  It was then that Mr S the property manager of the premises gave me a call and we arranged an urgent visit.

The Pest2Kill Solution:

We understood that it was imperative to attend the site immediately, as the problem needed to be dealt with before the cockroaches, which breed fast, turn into a large infestation.

Having established from Mr S the property manager that there had been a similar problem in the restaurant below the flat that they managed in the block, it was imperative to the client to carry out the works with minimum disruption to the tenant.  Mr S met us at the property as the tenant was petrified and was staying with relatives until the problem was sorted, it was there that the problem was discovered to be much worse than a few cockroaches scuttling around.  It was quickly determined that the cockroaches had been creating havoc, and when we pulled out the fridge you could see that we were now dealing with an infestation.

A gel treatment was required on the hinges of all the cabinets, drawer units and door frames of the kitchen, for the cockroach to feed off and eradicate.  A second spray treatment was also carried out to destroy any cockroaches visible on the floor area. Due to the strength of the chemicals used once the treatments are carried out there should be no access to the property for a minimum of 3 hours.  As the tenant was away for a few days staying with relatives this wasn’t an issue, so the treatments were completed that morning.  A few days later when the tenant was due to return, we contacted Mr S to ensure that the treatment had been successful, he confirmed that he had spoken with the tenant, and she was now cockroach free!

Client Feedback:

Thanks again for attending the same day and completing the treatment to eradicate the cockroach infestation within the flat we manage in Romford! As you can imagine the tenant was distraught and had taken shelter with her relatives, so it was imperative that the problem was dealt with urgently.  Totally professional service, excellent rates, so impressed we have kept your details to look after our Pest Control problems that arise with all the properties we manage, look forward to working with you in the future

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